The basics
Is the lifting app really free? +
Yes — free forever, on every platform. No trial, no ads, no data selling, no upsell to unlock exercises or programs. Plus and coach tiers are separate optional add-ons.
What do I get with Plus? +
Nutrition (barcode, USDA lookups, meal-photo macros) and all AI features (voice logging, program generation, exercise substitution, label OCR). $4.99/mo or $34.99/yr; billed through the App Store, Play Store, or Stripe on the web.
What's the difference between Coach and Coach Pro? +
Same tools, larger roster. Coach is $29/mo with 50 seats; Coach Pro is $59/mo with 250 seats. Both include unlimited clients past the cap — you just start absorbing seats for anyone who doesn't have their own Plus.
What counts as a "seat"? +
A seat is one attached client who doesn't have their own Plus subscription. If a client already pays for Plus, they don't count against your seat cap. That's deliberate — we don't want coaches paying for clients who are already paying us.
Data and privacy
Where does my data live? +
On your device first. It syncs to Cloudflare (Workers + D1 + R2) so you can log in from another device or the web. HealthKit data stays on-device unless you turn on sharing. See the security page for the full stack.
Can I export everything? +
Yes — Settings → Data → Export ships a portable .maxtopia file with your entire training history and, if applicable, nutrition history. The format is CC0-licensed and documented publicly.
Can I delete my account? +
Yes — Settings → Account → Delete. It removes your rows from D1, empties your R2 objects (except anything under legal hold we've disclosed), and sends you a receipt. If you're attached to a coach, we tell them the relationship ended.
Do you sell my data? +
No. That's not just a policy — the app has no third-party analytics SDKs and the marketing site uses cookieless Cloudflare Web Analytics. There's literally nothing to sell.
What about AI — do you train models on my data? +
No. AI features call third-party models through a gateway that we control. Nothing about your data is used to train those models. You can turn off individual AI features or all of them in Settings.
For coaches
Do I need to sell my clients on Maxtopia? +
No — send them your invite link and they pick permissions during onboarding. If they use the free lifting app and give you the toggles you need, that's all it takes.
How do you handle client billing? +
That's between you and your client. Stripe Connect if you want us to route payments; a manual invoice tracker if you'd rather not. We don't skim off client payments — coach tier pricing pays for the platform.
What if I go over my seat cap? +
The next attached client without their own Plus counts against your cap; over the cap, we bill nothing extra during the current billing period. At renewal we suggest upgrading to Coach Pro if you're consistently over.
Can I import my current clients? +
Programs from Trainerize and TrueCoach import from CSV on day one. Client rosters need re-invitation for privacy reasons — clients have to consent to their new coach seeing their data.
Platforms and sync
Which platforms? +
iOS (with Apple Watch), Android, and a full-featured web client. Same account everywhere. Wear OS is on the roadmap.
Does it work offline? +
Yes — log offline for as long as you want. When you connect, everything reconciles in one round trip. Rest timers, plate math, exercise library, and program guidance all work with no signal.
How does sync handle conflicts? +
Last-write-wins with a visible conflict log. If your Apple Watch and your phone both edit a set while offline, the later edit wins and the older one shows up in the conflict view so you can review.
Can I use it on the web without installing anything? +
Yes — app.maxtopia.app. Same account, same data. Runs on any modern browser.